ISO 9001—Quality Management Certified
In addition to ISO 14001 certification, Manica follows the quality management system framework to establish, monitor, document, implement, and improve performance in every aspect of its business and manufacturing scope. Improved efficiency and productivity, the creation of less waste, and timely delivery are key beneficial advantages through certification. To benefit our organization, quality auditing will not only report nonconformance/corrective actions but also highlight areas of good practice and evidence of conformance to enhance company morale and continuous improvement.
Where Manica Group chooses to outsource any process that affects product conformity with requirements, Manica ensures control over such processes. The type and extent of control are identified within the quality management system. The foundation of quality management lies in our ability to enhance customer satisfaction by meeting customer requirements. Key priority is given to the following activities:
1. Meet or exceed customer expectations by effective communication and review of customer requirements.
2. Provide our customers with high-quality products and services, on-time delivery, and at a reasonable cost.
3. Effectively manage our products, processes, and services to provide superior customer satisfaction.
4. Promote the safety, awareness, and well-being of employees through training and education.
For more information on ISO, please visit: http://www.iso.org/
Manica complies with all SGS standards to ensure that our factories adhere to the highest global standards in maintaining its ISO certifications. Through SGS external audits, we are proud to mention our strong commitment to monitoring corporate social responsibility, human rights, environment, and quality.
For more information on SGS, please visit: http://www.sgs.com/